SMS, WhatsApp and email — plus wallet pass updates on the lock screen and live tracking in the browser. Smart fallback ensures no notification is ever missed. Your customer's preferred channel, automatically.
SMS-only systems fail when messages are delayed, filtered, or the number is wrong. Customers miss their turn.
SMS delivery to foreign numbers is unreliable and expensive. Tourists and travelers fall through the cracks.
Sending SMS at $0.05+ per message adds up fast. 100 customers/day = $150+/month just for notifications.
Try their preferred channel first. If no response, automatically escalate through others until they're reached.
Messaging apps work worldwide without carrier fees. Reach international customers as easily as local ones.
The system prefers free channels (WhatsApp, email, wallet pass) and falls back to SMS only when needed. Costs drop dramatically.
SMS, WhatsApp and email. The system picks the most effective (and cost-efficient) channel for each customer, with wallet pass updates on top.
If the primary channel fails or gets no response, the system automatically tries the next best channel. For example: WhatsApp first, then email, then SMS as final fallback.
Starter: 200/month, Professional: 1,000/month, Enterprise: 3,000/month. Additional packs available at $5 per 100.
The system uses optimized templates for queue updates, turn alerts, and booking reminders. Custom template support is on our roadmap.
No. WhatsApp and email don't count against your SMS quota. They're included in every plan.
The system auto-detects available channels from their contact info. Customers can also opt in to specific channels during the join process.